Warning: Late repayment can cause you serious money problems. For help, go to moneyadviceservice.org.uk

Our Commitment

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Fernovo is committed to providing fast, professional and efficient service to our customers, right from the beginning through to repayment of the loan.

As a new lender in the market we are always prepared to listen to our customer’s needs and we will take all comments seriously so that we can constantly improve our services.

Please read the FAQ’s on this website or feel free to contact us at any point if you want help or for clarification. You can try chatting with us now using the Livechat service. If you prefer a different method of contact, you can also:

  • Call one of our friendly customer care agents on 020 3476 5171;
  • Send us an email at customercare@fernovo.com;
  • Text us on 078 6002 0199 and we will call you back; or
  • You can even send us a fax on 020 3432 5110.